Find a counsellor who will walk alongside you

All counsellors on our platform are either legally registered professionals or widely recognised mental health practitioners in Hong Kong. This includes Registered Social Corkers, counsellors, clinical psychologists, counselling psychologists, educational psychologists, Registered Expressive Arts Therapists, music therapists, Registered Nurse (Psychiatric), psychiatrists, and occupational therapists. They are all active members of their respective professional bodies.

No, they are not. Counsellors are more like partners on our platform. They use our system to provide their counselling services, and they may be affiliated with an NGO or practise independently. That said, our professional team actively monitors the quality of practitioners on the platform. If a verified complaint is received about a practitioner's services, they will no longer be able to accept new clients through Solacare.

Our platform is built in compliance with strict data protection laws, including Hong Kong's Personal Data (Privacy) Ordinance (PDPO), Canada's federal Personal Information Protection and Electronic Documents Act (PIPEDA), and Ontario's Personal Health Information Protection Act (PHIPA). Only necessary data is stored, and everything is secured with medical-grade encryption. Solacare was founded by a Hong Kong social worker based in Canada and is a registered Canadian company. Our founder also holds a Master's degree in Computer Science and contributed to the system design of Canada's national 988 Suicide Crisis Helpline.

Fees vary between practitioners, depending on their qualifications, clinical experience, academic background, type of service, and session length. Some counsellors offer a free initial consultation, and some offer sliding-scale fees for those with financial constraints. Generally speaking, fees for a 50-minute session range from HK$300 to HK$1,500.